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The Impact of Workplace Environment, Internal Communication, and Remuneration on Job Satisfaction among Lecturers in Private Universities in Ghana
Article Number: SIS049258AI010724
1st July, 2024
Author(s):
Gabriel Gbiel Benarkuu, Enock Katere, Agatha Ifenkwe, Peter Clever Sutinga, Justice Samuel Adjei
Abstract:
This study investigates the impact of workplace environment, internal
communication, and remuneration on lecturers' job satisfaction in Ghana's
private universities. Recognizing job satisfaction as a critical component of
organizational human resource strategies, this research explores the key
factors that influence lecturers' job satisfaction, aiming to provide insights
for enhancing employee engagement and performance. The study adopts a survey
research design, gathering primary data through a structured 40-item
questionnaire distributed to a randomly selected sample of 94 lecturers from
five private universities in Ghana. Secondary data were sourced from books,
journals, and organizational reports. Statistical analyses, including
Cronbach’s Alpha for reliability, correlation, and regression analysis, were
conducted using SPSS version 21.0. The findings reveal a strong positive
correlation between job satisfaction and the three independent variables:
workplace environment, internal communication, and remuneration. Internal
communication emerged as the most significant factor, with a regression
coefficient indicating that a 1% increase in internal communication leads to a
99.9% improvement in job satisfaction. Remuneration followed closely,
suggesting that a 1% increase in remuneration results in a 96.6% rise in job
satisfaction. The workplace environment also significantly influenced job
satisfaction, with a 1% improvement leading to a 3.5% increase in satisfaction
levels. The study concludes that effective internal communication, competitive
remuneration, and a conducive workplace environment are essential for enhancing
job satisfaction among lecturers in private universities. These findings
underscore the importance of developing comprehensive human resource strategies
that address these key areas to foster a motivated and committed academic
workforce. The study recommends the implementation of regular job satisfaction
assessments and enhancing non-financial benefits to improve lecturer
performance and retention further. Future research should include more public
and private universities to provide a broader understanding of the factors
influencing job satisfaction in the Ghanaian higher education sector.